Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Comfortable Rooms
Varied Dining
Location Distance
Lackluster Service
7.6/10
Very good
Rooms
7.6
Location
7.8
Service
8.0
Dining
7.7
Guest reviews
7.6/10
based on 10 reviews
4/5
based on 2059 reviews
8.4
8.4/10 based on 5039 reviews
#41 of 123 hotels in Valencia based on Tripadvisor
Edward
United States,
April
2024
7.6/10
The hotel room I stayed in was spacious and quiet, away from the main street, ensuring a peaceful night's sleep with ample shadow even during the day. However, the outdated decor and uncomfortable pillows were a letdown. The service, although provided by trainees, was friendly but inexperienced, with some instances of entering the room without knocking. The location was convenient for accessing the city center and the beach but faced a run-down neighborhood behind the hotel. The dining experience was excellent with a variety of delicious options. Overall, a mixed experience with some highlights and drawbacks.
Rooms
7.0
The room was spacious and quiet, offering a peaceful stay with ample shadow throughout the day. However, the outdated decor and uncomfortable pillows were disappointing.
Service
6.0
The service, despite being provided by trainees, was friendly but inexperienced, with occasional lapses such as entering the room without knocking.
Location
8.0
The hotel's location was convenient for accessing the city center and the beach, though facing a run-down neighborhood behind the property.
Dining
9.0
The dining experience was exceptional with a variety of delicious options available, including fresh pastries and a lovely breakfast spread.
Facilities
The hotel facilities were satisfactory, offering all the necessary amenities for a comfortable stay.
Bill
United States,
April
2024
7.2/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and ideal for three people sharing, although they had a slight smell of smoke. The service was welcoming and friendly, but it seemed like the staff had lost motivation and lacked knowledge about the city. The location was not perfect, being a bit far from the old town and the beach, but still situated in a cozy district in Valencia. The dining experience was varied with some tasty local dishes, and the facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were spacious and clean, although there was a slight smell of smoke.
Service
7.0
The service staff were friendly and polite, but there seemed to be a lack of motivation and knowledge about the city.
Location
6.0
The hotel's location was not ideal, being a bit far from the old town and the beach, but it was nestled in a cozy district in Valencia.
Dining
8.0
The dining experience offered a variety of tasty local dishes.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Comfortable Rooms
Location Distance
John
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located near the metro station Aragon, the beach, and the new city of arts and science. The rooms are spacious with comfortable beds but could benefit from some renovations. The service is efficient and accessible, making it easy to reach the hotel from the airport. The dining options are delicious but slightly pricey. Overall, the hotel provides excellent value for money with its prime location and cleanliness.
Rooms
7.0
The rooms are a good size with very comfortable beds, but they are a bit dated and could use renovation. They were also a little warm.
Service
8.0
The service is efficient, and the staff are helpful, ready to assist with various arrangements like room service or tours. The check-in process could be a bit smoother.
Location
9.0
The hotel's location is great for easy access to many attractions, including the Urban recreation center and the No 5 Metro line to Aragon. It is also very close to the port, offering convenient travel options.
Dining
8.0
The dining experience offers a good choice of tasty dishes, although the buffet might be a bit expensive for some. The local cheese selection is a highlight.
Facilities
8.0
The hotel provides various facilities like room service, car hire, and dry cleaning. It has a clean and welcoming atmosphere throughout the building.
clean
dated rooms
John
United Kingdom,
February
2024
7.2/10
The hotel has comfortable rooms with stunning architecture and cycle paths, making for a cozy stay. The service was functional and helpful, especially from Manwel at reception. The location offers a middle ground between the seaside and the medieval city center, though a bit out of the way. The dining was alright, with some pricey options. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms are comfy and have been well-maintained for a long time.
Service
8.0
The staff communicated efficiently and were very helpful, especially Manwel at reception.
Location
7.0
The hotel is in a cozy district in Valencia, close to two metro stations but a bit far from the city center.
Dining
6.0
The dining options were somewhat expensive, with limited choices and high prices.
Facilities
7.0
The hotel offers various services like room service, car hire, and tours/ticket assistance.
Clean rooms
Pricey dining
David
United States,
January
2024
9.0/10
My stay at this hotel was fantastic! The rooms were spacious, modern, and very comfortable, especially the lovely junior suite with a large jacuzzi bath. The service was top-notch, with staff going above and beyond, even accommodating our need for a refund due to unforeseen circumstances. The location was perfect for exploring, being just a short walk to various attractions, although the neighborhood behind the hotel was a bit run down. The dining options were delightful, offering a variety of tasty dishes, and the facilities were great, with everything well-maintained.
Rooms
9.0
The rooms were big, well-equipped, and extremely comfortable.
Service
10.0
The service was superb in every aspect, from room cleaning to assisting with car hire and tours.
Location
8.0
The location was great for exploring, close to key attractions, although a bit far from the city center.
Dining
9.0
The dining experience was wonderful, with a good choice of tasty options.
Facilities
9.0
The facilities were top-notch, ensuring a convenient and enjoyable stay.
Timothy
United Kingdom,
November
2023
7.8/10
My stay was quite pleasant overall. The rooms were fairly comfortable, and the breakfast served was decent. The staff was friendly and accommodating. However, the noise from the busy street could be bothersome on lower floors, and the former smoker room had a strong unpleasant smell.
Rooms
7.0
The rooms were quite okay and comfortable enough, and the staff was friendly.
Service
9.0
The service was very professional and the staff was super nice, always ready to assist with any emergency.
Location
8.0
The hotel is perfectly situated between all the places you'd want to visit, making it a convenient choice for exploring the old town and the beach.
Dining
8.0
The food at the restaurant was very good and varied, though it could get overcrowded due to groups of tourists.
Facilities
7.0
The facilities were tidy, and there was emergency food available if needed.
George
United States,
August
2023
7.0/10
The hotel rooms were very spacious, clean, and the bed was comfortable, but lacked a nice touch and had a noticeable smell despite requesting a non-smoking room. The service was attentive and nice overall, but there were some concerns about cleanliness practices. The location was very good, with a varied breakfast, but there were some issues with noise. The dining experience was mixed, with high-quality breakfast but limited choices. The facilities were decent but not exceptional.
Rooms
7.0
The room was very spacious and clean, and the bed was comfortable.
Service
7.0
The service was attentive and nice overall, but there were concerns about cleanliness practices.
Location
8.0
The location was very good, with a varied breakfast, but there were some noise issues early in the morning.
Dining
6.0
The dining experience was mixed, with high-quality breakfast but limited choices.
Facilities
7.0
The facilities were decent but not exceptional.
Jenny
United Kingdom,
July
2023
8.0/10
The hotel offers a good size room for relaxation between trips outside. It was comfortable and clean, but some areas like the bathroom and curtains seemed a bit tired. Service was extremely helpful and kind, with early room cleanings. The location is great for exploring both the city center and the beach, although the surrounding neighborhood may not be the best. The dining options were tasty with a good choice available. Overall, a comfortable stay with some minor areas that need attention.
Rooms
8.0
The rooms were comfortable and clean, but some parts looked tired, especially the bathroom.
Service
9.0
The service was extremely helpful and kind, with early cleaning and special room arrangements made.
Location
8.0
The hotel is positioned well between the city center and the beach, with easy access to public transport for sightseeing.
Dining
7.0
The dining experience offered a good choice of tasty options, providing a satisfying meal.
Facilities
8.0
The hotel offers essential facilities and amenities to ensure a comfortable stay for guests.
Marc
United Kingdom,
April
2023
7.6/10
The hotel offers spacious and clean rooms with modern facilities, but they look tired. The service is attentive but had some hygiene concerns. The location is convenient for exploring the city but lacks dog-friendly amenities. The dining options are delicious but could be more varied.
Rooms
7.0
The rooms are spacious and clean with modern facilities including free Wi-Fi. However, they have an unpleasant smell of cigars or cigarettes, and one room lacked blankets for a comfortable night's sleep.
Service
8.0
The service was attentive and helpful, but there were some concerns about hygiene practices like handling glassware.
Location
8.0
The hotel is conveniently located for exploring the city, with easy access to key attractions and transportation. However, the lack of dog-friendly facilities may disappoint pet owners.
Dining
8.0
The dining experience offers delicious options but could have more variety. The breakfast selection is impressive with fresh fruit, pastries, and even paella on some days.
Facilities
7.0
The hotel provides a range of facilities including room service, car hire, and tour assistance. However, improvements could be made to refresh the tired-looking rooms.
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